This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/819374100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
IT Specialist (OS/CUSTSPT)
Posted: 4 days ago by chovy
See below for important information regarding this job.
- Accepting applications
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Open & closing dates
11/15/2024 to 11/25/2024
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Salary
$81,885 - $106,447 per year
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Pay scale & grade
GS 12
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Help
Location
1 vacancy in the following location:
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy. Situational telework only.
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Travel Required
Occasional travel - You may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent - Multiple appointment types.
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
12
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
Yes
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Financial disclosure
No
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Bargaining unit status
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Announcement number
DLAJ6-25-12610090-MP
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Control number
819374100
- Serves as a senior Information Technology Specialist working for the Chief of the Forward/Contingency IT Support Team of the Defense Logistics Agency (DLA) J6 Europe, Africa, CENTCOM, and SOCOM (J6 EA/CS) organization.
- Responsible for the planning, acquisition, installation, implementation, maintenance, modification, and operation of all end-user computing equipment, including all PC and PC peripheral configurations (hardware and software) at all J6 EA/CS sites....
- PC peripherals include, but are not exclusive to, printers (slave and shared/ LAN connected), scanners, backup hardware (mass storage matrices and storage area networks), and scan guns.
- Assists end-users with access and usage problems, some of which may be quite complex troubleshooting problem calls, assisting with the preparation and installation of new equipment, developing operating procedures, performing site surveys ....
- .... and configuration designs, and developing reports for use by the organization.
- Performs cost analysis, and studies various models of equipment for comparative analysis of performance characteristics, and updates the equipment configurations used in end-user computing.
- Responsible for implementing IT solutions to mission related needs Command wide, and travel will be OCONUS, and required up 75% of the time.
Conditions of Employment
- Must be a U.S. citizen
- Tour of Duty: Set Schedule
- Security Requirements: Critical Sensitive with Top Secret Access
- Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
- Fair Labor Standards Act (FLSA): Exempt
- Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
- Recruitment Incentives: Not Authorized
- Bargaining Unit Status: No
- Expeditionary Civilian (EC): Emergency Essential
- Subject to Overseas Rotation Agreement, Tour Length: Yes, 36 Months (http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025v1230.pdf)
- Pre-Employment Physical: Required
Qualifications
To qualify for an IT Specialist (OS/CUSTSPT), your resume and supporting documentation must support:
Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
- Arranges for installation and testing of new products to determine their compatibility with existing baselines.
- Conducts feasibility studies of possible hardware/software additions, upgrades and/or modifications to meet future requirements.
- Develops plans and specifications for large end-user computing configurations serving a varied mix of end-user environments.
- Conducts market surveys of hardware, software, and services to determine the availability of required technology and service providers.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Physical Demands: The work is primarily sedentary although some moving, bending, and lifting computer equipment and field gear in excess of 50 lbs may occasionally be required in order to inspect, install, and/or test all types of computer and communication equipment.
Work Environment: Work environment is dependent on the conditions associated with the deployment site; work may be performed in fairly standard office environment, or, more likely, work may be performed under difficult conditions in less than ideal surroundings. Depending on the nature of the crisis, the employee may be required to use personal protective equipment (PPE).
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
This is an Expeditionary Civilian (EC) position, and the incumbent will be designated as EE. In the event of a crisis situation, the incumbent may be required to deploy via temporary reassignment or be required to stay in place to support contingency operations. The incumbent may be required to take part in readiness exercises. This position cannot be vacated during a national emergency or mobilization without seriously impairing the capability of the organization to function effectively; therefore, the position requires the incumbent to be screened from military recall. Military Reservists selected for an EC position must arrange for removal from the reserve component prior to appointment to an EC position. This requirement must be met prior to placement in an EC position. Positions identified as EE are subject to deployment to combat support situations. Deployment will be via Temporary Duty (TDY) orders. Deployment may entitle the employee to additional monetary compensation dependent upon the deployment location. Additional allocations are based on the Department of State's determination of a combat zone.
COVID19 - Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf
INFORMATION FOR VETERANS is available at: http://www.dla.mil/Careers/Programs/veterans.aspx. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
DRUG-FREE WORKPLACE: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
- IT Life Cycle Management (OS)
- IT Test and Evaluation (OS)
- Operating Systems (OS)
- Systems Administration (OS)
- IT Customer Support (CUSTSPT)
- IT Configuration Management (CUSTSPT)
- IT Lifecycle Management (CUSTSPT)
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
- Your Resume listing work schedule, hours worked per week, dates of employment and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible. IMPORTANT NOTE: Ensure that your resume does not contain any specialized characters, fonts, typefaces or formatting (e.g. tables, macros, etc.). It is also recommended that you convert/save your resume as a PDF prior to attaching to your application.
- Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; Signed Self-Certification Checklist (must be certified within 30 days); Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months).
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming MSP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
- To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
- You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
- You will receive an email notification when your application has been received for the announcement.
- To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12610090.
Next steps
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
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