Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
Veradigm Life
Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.
For more information, please explore Veradigm.com.
Software Engineer - Development Support
Position Description
You’d be joining the development Support team, with a primary focus on supporting our best-in-class Clinical Data Exchange Products. We’re looking for someone with experience with C#, .NET Core, SQL server and Azure. Day to day activities include writing and executing SQL scripts, PowerShell, reviewing logs and Azure Application Insights, and research and analysis. You may be expected to interact with outside clients as well as research and resolve production issues as they arise. When issues arise, reprocessing will be needed as well as writing bugs for the Development Team.
What will your job look like:
Responsibilities
- Following runbooks as well as writing them for new implementations
- Execute/update SQL scripts
- Write and execute PowerShell scripts
- Maintain 99.9%+ availability in a high-traffic, 24/7 environment
- Timely and accurate reporting of production system status as required
- Troubleshoot production issues
- Troubleshoot Azure-based components including functions and services
- Manage Azure blob storage accounts and containers, tokens and certificates
- Collaborate with Developers, QA, and Business Analyst teams
- Follow best practices based on SAFe principles and support SAFe with Agile Central and TFS
- Ownership of assigned software and non-software deliverables
- Escalate product issues and suggest product improvements in a timely fashion
- Perform a wide range of other ancillary duties in support of production runs and other company initiatives as necessary
- Be a part of our scalability strategy
- Proven ability to communicate effectively to management
- Organizational and excellent communication skills
An Ideal Candidate will have:
Qualifications
Academic and Professional Qualifications:
- Successful completion of a bachelor’s degree or relevant technical experiences
Experience
- 2-5 years’ Development and Production Support experience
- Proficient in C#, .NET Core, and Web API
- Agile experience writing bugs, participating in daily huddles, sprint planning, retrospectives, etc.
- Knowledge of Azure concepts and resources including storage, services, and security
- Experience following operations runbooks
- Served as Support role in a SaaS environment
- Be able to work with little day to day supervision with adherence to standards
- Understanding of Microsoft Operating System is required
- Familiar with servers and services for Azure infrastructure and PaaS solutions
- Experience with scripting in PowerShell, JavaScript or other scripting language
- Knowledge of healthcare with relative experience in: Claims data, Medicare, Quality (5-Star, HEDIS) and Medicaid is a plus
- Strong analytical and critical thinking skills
Travel Requirements
- none
Working Arrangements
- regular work hours from Monday through Friday or as defined by assignment requirements. Occasional weekend monitoring.
- This is a remote/virtual position.
Benefits
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.
- Quarterly Company-Wide Recharge Days
- Flexible Work Environment (Remote/Hybrid Options)
- Peer-based incentive “Cheer” awards
- “All in to Win” bonus Program
- Tuition Reimbursement Program
To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -
https://veradigm.com/about-veradigm/careers/benefits/
https://veradigm.com/about-veradigm/careers/culture/
#LI-SL1 #LI-Hybrid
Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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