571-375-7723
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Reston, VA 20191
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- Senior Machine Learning Applied Scientist (Reinforcement Learning) 5 days ago by chovy United States (Remote), Canada (Remote), LATAM (Remote), and Europe (Remote)
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- Intermediate Fullstack Engineer, Growth 5 days ago by chovy Remote
GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
An overview of this role
Join our Growth team to shape how users discover and adopt GitLab's powerful capabilities. Operating at the intersection of product and analytics, we analyze and optimize the complete customer journey – from initial acquisition through feature adoption and user reactivation.
Unlike traditional product teams, we have unique autonomy to rapidly experiment and implement improvements that directly impact user experience. Through data-driven decisions and A/B testing, we continuously optimize how users interact with GitLab's features. Our approach combines technical implementation with analytical thinking to drive meaningful improvements in user engagement and retention.
This role offers you the opportunity to work across our entire tech stack, with a particular focus on backend development using Ruby on Rails and frontend work with Vue.js. You'll collaborate in small, agile teams alongside Product Managers, UX Designers, and Data Analysts to implement experiments and features that directly influence GitLab's growth metrics.
What You’ll Do
- Design and implement A/B tests and experiments across GitLab's platform
- Build and optimize user onboarding flows and personalization features
- Analyze experiment results and translate insights into actionable improvements
- Implement features that drive user activation and adoption
- Collaborate with Product and UX to refine and execute on growth initiatives
- Contribute to both frontend and backend development, with a heavier focus on backend work
- Participate in data analysis to inform product decisions
- Help maintain and improve our experimentation framework
- Collaborate closely with Engineering teams across GitLab to drive Growth initiatives and experiments
What You’ll Bring
- Professional experience with Ruby on Rails and modern JavaScript frameworks (Vue.js preferred)
- Experience implementing and analyzing A/B tests and experiments
- Experience with multivariate testing and experimentation frameworks
- Strong data analysis skills and ability to make data-driven decisions
- Experience implementing and optimizing user onboarding flows
- Knowledge of SaaS user acquisition and retention optimization techniques
- Experience with relational databases (PostgreSQL preferred)
- Strong understanding of web performance optimization
- Ability to work effectively in a remote, asynchronous environment
About the team
The Growth team at GitLab focuses on optimizing the entire user journey to drive product adoption and user engagement. We operate with a unique blend of technical implementation and data analysis, continuously experimenting to improve how users interact with GitLab. Our team maintains a rapid iteration cycle, using data to validate our hypotheses and scale successful experiments across the platform.
How GitLab will support you
- Benefits to support your health, finances, and well-being
- All remote, asynchronous work environment
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range
$98,000 - $210,000 USD
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
- Senior Software Engineer- Full Stack (Symbolab) 5 days ago by chovy Tel Aviv, Israel
Symbolab.com is on the lookout for a highly skilled and motivated Fullstack Engineer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining web applications and services across both frontend and backend technologies.
Responsibilities
- Fullstack Development: Design and implement both the frontend and backend components of our web applications, ensuring seamless integration and optimal performance.
- Frontend Development: Build intuitive, responsive, and visually appealing user interfaces using modern JavaScript frameworks (mostly Vue.js) and related frontend technologies (HTML, CSS, TypeScript).
- Backend Development: Develop and maintain server-side applications and APIs using backend technologies such as Java, Kotlin, Nuxt, NodeJS
- Database: manage database entries, ensuring data consistency and performance for MongoDB database.
- API Integration: Build and integrate third-party services and RESTful APIs into the application, ensuring robust and reliable connections.
- Code Quality & Testing: Write clean, maintainable code and implement unit and integration tests to ensure the highest quality and reliability of software.
- Collaboration: Work closely with designers, product managers, and other engineers to define project requirements, provide technical insights, and deliver solutions that meet both user needs and business objectives.
- Continuous Improvement: Stay up to date with the latest technologies and industry best practices, contributing to the ongoing evolution of the development process and tech stack.
- DevOps/CI/CD: Participate in setting up and managing continuous integration/continuous deployment (CI/CD) pipelines, optimizing build and release processes.
Qualifications
Technical Skills:
- Strong proficiency in JavaScript (ES6+), HTML5, and CSS3.
- Hands-on experience with modern frontend frameworks such as Vue.js - required
- Proficiency in backend technologies such as Java - required
- Familiarity with NoSQL databases such as MongoDB - required
- Experience with version control systems, primarily Git.
- Knowledge of RESTful APIs and integration with third-party services.
- Familiarity with authentication protocols (JWT, OAuth) and security best practices.
- Exposure to cloud platforms is a plus.
- Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes is a plus.
Soft Skills:
- Excellent problem-solving and troubleshooting abilities.
- Strong communication skills and the ability to collaborate with cross-functional teams.
- Ability to work independently and manage time effectively.
- Attention to detail and a commitment to delivering high-quality software.
- Ability to adapt to new technologies and evolving business needs.
Preferred Experience
- 5+ years of professional full-stack development experience.
- Experience with DevOps, CI/CD, and automated testing frameworks.
- Familiarity with Agile methodologies and tools (e.g., Jira, Trello, Asana).
- Experience with serverless architectures or microservices is a plus.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!
This role is eligible for hire in Israel.
We are a virtual-first company and have employees dispersed throughout the United States, Canada, India Israel, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation.
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#LI-RemoteEqual Employment Opportunity Statement (EEO)
We are an equal opportunity employer and value diversity and inclusion within our company. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.
- Senior Fullstack Software Engineer | BP3 Global, Inc. 5 days ago by chovy
- Web3 Full Stack Developer $105k - $120k Remote at Molecule 5 days ago by chovy Molecule is at the heart of the Decentralized Science (DeSci) movement where biotech and blockchain meet to democratize scientific research, earning recognition and support from key figures in the web3 world, including Vitalik Buterin, Balaji, and Juan Benet. We're known for creating VitaDAO, the first and largest biotech DAO with more than $4m in funding deployed, bio.xyz, a vital hub supporting and building biotech DAOs, the IP-NFT, a protocol bringing rights to IP and R&D data on-chain, and IPTs, ERC-20 tokens minted from IP-NFTs to allow token holders to construct and cultivate valuable IP. We’ve also recently launched launchpad, a platform to launch, discover, and fund the best projects in DeSci. Over the past 24 months, we have raised $20+ million to build the future of decentralized biotech. Join us and contribute to a future where scientific discovery is driven by web3.About UsBIO.xyz is at the forefront of the Decentralized Science (DeSci) revolution. We are building the next-generation financial layer to accelerate biotech innovation by decentralizing funding, coordination, and governance of scientific IP. Our mission is to empower researchers, universities, and companies worldwide to commercialize the best science faster through blockchain technology.With our protocol, BIO.xyz enables funding, development, and governance of tokenized scientific intellectual property (IP), fostering a thriving ecosystem of biotech DAOs and IP assets. Join us to reshape the future of science and innovation!Your RoleAt BIO.xyz, we are building the future of decentralized science (DeSci). Our platform connects autonomous agents to cutting-edge labs and smart contract-based treasuries, enabling researchers and agents to collaborate, innovate, and push the boundaries of scientific discovery. We are looking for a passionate Full Stack Developer to bring this vision to life.What You'll Be Doing Platform Development: Design and build scalable, modular front-end and back-end systems for the Bio Protocol platform. Web Application: Create intuitive UIs for researchers and agents to submit tasks, manage funding, and view experiment outcomes. Blockchain Integration: Develop and integrate Ethereum smart contracts (Layer 1 or Layer 2) into the platform for $BIO token transactions, staking, and rewards. API Layer: Build RESTful or GraphQL APIs to connect the front-end interface with agent harnesses and external lab resources. Database Management: Implement decentralized and traditional databases to store metadata, reputation scores, and task logs. Security: Ensure all platform components adhere to the highest security standards, including encryption, authentication, and transaction safety. What We’re Looking For 3+ years in fullstack development Proven experience with blockchain technology (Solidity, Hardhat, or similar Proficiency in JavaScript/TypeScript, Node.js, React.js/Vue.js, and Python Experience with database systems like MongoDB, PostgreSQL, or IPFS Knowledge of smart contract development and integration (e.g., ERC-20, staking mechanisms) Understanding of Ethereum Layer 2 solutions (Polygon, Optimism, Arbitrum) Enthusiasm for decentralized systems, DeSci, and innovation in research Experience in integrating AI/ML models with web applications preferred Contribution to open-source projects in blockchain or scientific domains is a big plus Why Join Us?At BIO.xyz, you’ll be part of an innovative, mission-driven startup that’s disrupting the world of decentralized science. If you’re passionate about pushing boundaries and creating real-world impact, this is your opportunity to shape the future of research and innovation.Here, you’ll work alongside a skilled, fast-paced team that thrives on creativity, collaboration, and bold ideas. You’ll be challenged, inspired, and empowered to bring your best work every day. HODL: You’re not just taking a job — you’re joining a movement. Every project you contribute to directly impacts the future of science and technology. WAGMI: We reward most full time positions with token equity and give you the opportunity to co-author future DeSci standards. Alpha: In our young, fast growing team, your voice matters. You’ll have the chance to shape not only your future but also the future of science research and innovation. If you’re ready to take on big challenges, work with brilliant minds, and create something that matters, LFG - BIO.xyz is the right place for you!We are an equal opportunity employer. We are committed to equality and weaving a community that values diverse perspectives and experiences and are actively seeking a diverse pool of applicants. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
Molecule is at the heart of the Decentralized Science (DeSci) movement where biotech and blockchain meet to democratize scientific research, earning recognition and support from key figures in the web3 world, including Vitalik Buterin, Balaji, and Juan Benet. We're known for creating VitaDAO, the first and largest biotech DAO with more than $4m in funding deployed, bio.xyz, a vital hub supporting and building biotech DAOs, the IP-NFT, a protocol bringing rights to IP and R&D data on-chain, and IPTs, ERC-20 tokens minted from IP-NFTs to allow token holders to construct and cultivate valuable IP. We’ve also recently launched launchpad, a platform to launch, discover, and fund the best projects in DeSci.
Over the past 24 months, we have raised $20+ million to build the future of decentralized biotech. Join us and contribute to a future where scientific discovery is driven by web3.
About Us
BIO.xyz is at the forefront of the Decentralized Science (DeSci) revolution. We are building the next-generation financial layer to accelerate biotech innovation by decentralizing funding, coordination, and governance of scientific IP. Our mission is to empower researchers, universities, and companies worldwide to commercialize the best science faster through blockchain technology.
With our protocol, BIO.xyz enables funding, development, and governance of tokenized scientific intellectual property (IP), fostering a thriving ecosystem of biotech DAOs and IP assets. Join us to reshape the future of science and innovation!
Your Role
At BIO.xyz, we are building the future of decentralized science (DeSci). Our platform connects autonomous agents to cutting-edge labs and smart contract-based treasuries, enabling researchers and agents to collaborate, innovate, and push the boundaries of scientific discovery. We are looking for a passionate Full Stack Developer to bring this vision to life.
What You'll Be Doing
Platform Development: Design and build scalable, modular front-end and back-end systems for the Bio Protocol platform.
Web Application: Create intuitive UIs for researchers and agents to submit tasks, manage funding, and view experiment outcomes.
Blockchain Integration: Develop and integrate Ethereum smart contracts (Layer 1 or Layer 2) into the platform for $BIO token transactions, staking, and rewards.
API Layer: Build RESTful or GraphQL APIs to connect the front-end interface with agent harnesses and external lab resources.
Database Management: Implement decentralized and traditional databases to store metadata, reputation scores, and task logs.
Security: Ensure all platform components adhere to the highest security standards, including encryption, authentication, and transaction safety.
What We’re Looking For
3+ years in fullstack development
Proven experience with blockchain technology (Solidity, Hardhat, or similar
Proficiency in JavaScript/TypeScript, Node.js, React.js/Vue.js, and Python
Experience with database systems like MongoDB, PostgreSQL, or IPFS
Knowledge of smart contract development and integration (e.g., ERC-20, staking mechanisms)
Understanding of Ethereum Layer 2 solutions (Polygon, Optimism, Arbitrum)
Enthusiasm for decentralized systems, DeSci, and innovation in research
Experience in integrating AI/ML models with web applications preferred
Contribution to open-source projects in blockchain or scientific domains is a big plus
Why Join Us?
At BIO.xyz, you’ll be part of an innovative, mission-driven startup that’s disrupting the world of decentralized science. If you’re passionate about pushing boundaries and creating real-world impact, this is your opportunity to shape the future of research and innovation.
Here, you’ll work alongside a skilled, fast-paced team that thrives on creativity, collaboration, and bold ideas. You’ll be challenged, inspired, and empowered to bring your best work every day.
HODL: You’re not just taking a job — you’re joining a movement. Every project you contribute to directly impacts the future of science and technology.
WAGMI: We reward most full time positions with token equity and give you the opportunity to co-author future DeSci standards.
Alpha: In our young, fast growing team, your voice matters. You’ll have the chance to shape not only your future but also the future of science research and innovation.
If you’re ready to take on big challenges, work with brilliant minds, and create something that matters, LFG - BIO.xyz is the right place for you!
We are an equal opportunity employer. We are committed to equality and weaving a community that values diverse perspectives and experiences and are actively seeking a diverse pool of applicants. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
Apply Now:
- Apply to Senior Full Stack Engineer at Team Finder 5 days ago by chovy Our client is looking for a Senior Full Stack Engineer to join an established tech team. This person will work on a modern, non-legacy tech stack with a strong focus on backend development, though some front-end work will also be required. The ideal candidate is comfortable working autonomously while contributing to the team through code reviews and best practices. What you will do: Work on the backend (PHP/Symfony) and frontend (Vue.js/React) as required. Take ownership of the backend architecture, ensuring scalability and stability. Deliver high-quality, well-tested code that meets business and security requirements. Participate in code reviews, helping to maintain high engineering standards. Work closely with the CTO and product team to develop new features. Balance speed of delivery with maintaining technical debt and best practices. What you need to have: 5+ years of full-stack development experience in high-quality engineering teams. Strong backend expertise in PHP (Symfony) with a deep understanding of APIs, databases, and business logic. Experience with modern JavaScript frameworks such as Vue.js or React (preferably Vue.js). Autonomous and self-sufficient—able to work without excessive oversight. Understanding of CI/CD, DevOps principles, and scalable system architecture. Strong problem-solving skills, able to write and structure clean, maintainable code. Experience in fintech or high-growth startups is a plus. What you will get: Fully remote role (must be UK-based for tax reasons). Collaborative, high-autonomy environment—you’ll be working with a strong, senior team. A chance to shape a growing platform from the ground up. Quarterly team meetups and a strong culture of continuous learning and collaboration. Competitive salary and long-term stability with a team invested in growth.
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- CDI Software Engineer - BlueVoyant - Career Page 12 days ago by chovy python, JavaScript, and Golang program languages; AWS, Azure, GCP; Kubernetes and Docker; CI/CD pipelines
CDI Software Engineer
Location: Remote in the United States
US Citizenship RequiredSummary:
The Cyber Defense Platform Data & Integration engineering (CDI) team is currently addressing scalability and optimization challenges as well as adding new product features as fast as the cybersecurity landscape evolves. This work requires self-starting software developers that can handle the projected growth and new requirements. Our product roadmap requires the engineering team to work closely with product management and other engineers to rapidly implement solutions that increase product scalability and analytic accuracy for our clients.
General responsibilities:
- Participate in all stages of an agile software development lifecycle, including product ideation, requirements gathering, architecture, design, implementation, testing, documentation, and support.
- Refine our methodology based on industry best practices with continuous feedback against well-defined metrics.
- Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and MSS best practices.
- Ensure technical issues are quickly resolved and help implement strategies and solutions to reduce the likelihood of recurrence.
- Work with peers to ensure the end-to-end solutions works seamlessly for our clients.
Ideal candidates will:
- Thrive in our small, fast-paced, product-driven environment.
- Collaborate with teams from across the organization.
- Show initiative and ownership in the design and development of new product features while working alone or as part of a small team
- Execute on tight schedules and under pressure.
- Present ideas in business-friendly and user-friendly language.
- Engineer systems that are maintainable, flexible and scalable.
- Follow a disciplined development and engineering workflow and suggest improvements
- Demonstrate ownership of tasks with escalation as needed.
- Be a subject matter expert in one or more of the technologies employed.
- Relentlessly push for successful operational outcomes.
- Possess a strong interest or background in cyber security.
Qualifications:
- At least 5 years of experience developing, testing and implementing large-scale, complex cloud system architectures.
- Hands-on experience supporting/developing cloud enterprise technology in AWS, Azure, or the GCP cloud environment (we are multi-cloud).
- Strong hands-on programming skills, with expertise in multiple languages/frameworks including Python, Javascript, TypeScript (Vue.js, Node.js, or other SPA frameworks), Golang, SQL.
- Experience with Agile frameworks such as Scrum and Agile tools such as JIRA.
- Experience with Continuous Delivery pipelines and the tools used to deliver solutions (GIT, GitLab, BitBucket, Jenkins, AWS Code Deploy, Azure DevOps, etc.).
- Experience with Kubernetes and Docker in cloud environments.
- Knowledge with API integration across applications, networks, and cloud environments.
- Experience with cloud storage and database skills in Postgres, DynamoDB, etc.
- Experience in building automation solutions and solving big data problems.
- Previous cyber security experience is not required, but a plus
- Demonstrate CI/CD Best practices
- BS/BA in Computer Science, Engineering or relevant field experience.
About BlueVoyant
At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics, and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability!
Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies.
Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America.
All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Disclaimer: Please note that pursuant to contractual requirements and applicable law, in order for employees to perform work on some of the company’s federal contracts, U.S. citizenship is required. Accordingly, an employee’s ability to perform work on such contracts is contingent upon the company’s verification of the employee’s citizenship status. Furthermore, individuals may be subject to additional background checks and fingerprinting.
BlueVoyant Candidate Privacy Notice
To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - Candidate Privacy Notice
- Technical Support Engineer | Storyblok Careers 12 days ago by chovy Apply for a Technical Support Engineer career at Storyblok. Our team is made up of smart, passionate individuals who excel in their work. With a dynamic team spanning 45+ countries, we're not just breaking boundaries; we're redefining them!
Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle—from creation and management to delivery—streamlining workflows, boosting productivity, and ensuring exceptional performance and accessibility. Storyblok frees you from the pain of legacy CMS platforms and empowers your teams to ship content quickly and build with complete flexibility.
Designed for global scalability and secure collaboration, Storyblok enables teams to deliver seamless, engaging digital experiences at scale. Trusted by leading brands like Oatly, Virgin Media O2, Deliveroo, Renault, and Education First, Storyblok helps businesses of all sizes unlock new opportunities, channels, and markets—delivering a bigger, faster market impact.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
- Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
- Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
- Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
- Personal development fund for courses, books, conferences, and material
- VSOP (Virtual Stock Option Plan)
- The annual international team-building trip, quarterly and monthly online get-togethers
- As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
- An international team that loves to have fun at work and works hard together to accomplish shared goals
JOB SUMMARY
Join Storyblok's Support team as a Technical Support Engineer II, where you'll excel in handling escalated tickets and troubleshooting intricate issues independently. With your deep understanding of Content Management Systems (CMS) and web technologies, you'll provide expert assistance to clients, ensuring seamless experiences and resolving challenges with precision.
Your role extends beyond issue resolution; you'll manage cases from inception to resolution, prioritizing timely responses and exceeding customer expectations. Collaborating closely with cross-functional teams, including tech support, sales, and partner account managers, you'll streamline processes and drive efficiency to enhance overall customer satisfaction.
Furthermore, your expertise will be pivotal in guiding product improvements and updates based on customer feedback. You'll actively contribute to identifying inefficiencies in support processes and suggesting enhancements to boost productivity and elevate the user experience.
In addition to your technical prowess, you'll play a crucial role in mentoring and training Technical Support Engineer I, fostering their growth and development within the team. Join us at Storyblok, where your contributions will shape the future of our support ecosystem and directly impact our continued growth and success.
ESSENTIAL JOB FUNCTIONS
- Take on more complex tasks and responsibilities (compared to Technical Support Engineer I), including handling escalated support tickets and troubleshooting more challenging issues independently.
- Manage cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the development team.
- Meet or exceed customer expectations on response quality and SLA within our ticketing platform and live chat.
- Educate customers on product features, functionalities, and best practices.
- Maintain a positive, empathetic, and professional attitude in all customer interactions.
- Collaborate with tech support, sales representatives, and partner account managers to resolve issues efficiently and effectively.
- Contribute to identifying inefficiencies in support processes and suggest improvements to enhance productivity and customer satisfaction.
- Assist in training the Technical Support Engineer I and provide mentorship as needed.
- Handle customer escalations from Technical Support Engineer I, addressing concerns promptly and professionally to ensure customer satisfaction.
EDUCATION AND EXPERIENCE
- Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
- 3+ years of Support Engineering, Software Engineering experience.
- Thorough knowledge with consuming RESTful and GraphQL APIs.
- Working knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with it's fundamental principles.
- Thorough knowledge of JavaScript and its modern syntax and features. Experience with Typescript is a plus.
- Working knowledge of HTML and CSS.
- Experience with CMS in general; experience with Headless CMS is a plus.
- Fluent in English with excellent verbal and written communication and interpersonal skills.
- Remote working experience.
- Well-organised, self-starting, has excellent work ethic, and pays attention to detail.
- A proactive approach to day-to-day tasks while also going above and beyond with continuous improvement as a core driving principle.
- Ability to work independently with little direct supervision.
- Real passion for solving issues and challenges.
MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Remote (home) work opportunity or funded by Storyblok co-working space
GENERAL TERMS
Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.
All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).
Here is a sneak peek of Storyblok’s Visual Editor
If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com
- Senior Software Engineer 12 days ago by chovy Remote
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- Senior Software Engineer- Full Stack (Symbolab) 12 days ago by chovy Tel Aviv, Israel
Symbolab.com is on the lookout for a highly skilled and motivated Fullstack Engineer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining web applications and services across both frontend and backend technologies.
Responsibilities
- Fullstack Development: Design and implement both the frontend and backend components of our web applications, ensuring seamless integration and optimal performance.
- Frontend Development: Build intuitive, responsive, and visually appealing user interfaces using modern JavaScript frameworks (mostly Vue.js) and related frontend technologies (HTML, CSS, TypeScript).
- Backend Development: Develop and maintain server-side applications and APIs using backend technologies such as Java, Kotlin, Nuxt, NodeJS
- Database: manage database entries, ensuring data consistency and performance for MongoDB database.
- API Integration: Build and integrate third-party services and RESTful APIs into the application, ensuring robust and reliable connections.
- Code Quality & Testing: Write clean, maintainable code and implement unit and integration tests to ensure the highest quality and reliability of software.
- Collaboration: Work closely with designers, product managers, and other engineers to define project requirements, provide technical insights, and deliver solutions that meet both user needs and business objectives.
- Continuous Improvement: Stay up to date with the latest technologies and industry best practices, contributing to the ongoing evolution of the development process and tech stack.
- DevOps/CI/CD: Participate in setting up and managing continuous integration/continuous deployment (CI/CD) pipelines, optimizing build and release processes.
Qualifications
Technical Skills:
- Strong proficiency in JavaScript (ES6+), HTML5, and CSS3.
- Hands-on experience with modern frontend frameworks such as Vue.js - required
- Proficiency in backend technologies such as Java - required
- Familiarity with NoSQL databases such as MongoDB - required
- Experience with version control systems, primarily Git.
- Knowledge of RESTful APIs and integration with third-party services.
- Familiarity with authentication protocols (JWT, OAuth) and security best practices.
- Exposure to cloud platforms is a plus.
- Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes is a plus.
Soft Skills:
- Excellent problem-solving and troubleshooting abilities.
- Strong communication skills and the ability to collaborate with cross-functional teams.
- Ability to work independently and manage time effectively.
- Attention to detail and a commitment to delivering high-quality software.
- Ability to adapt to new technologies and evolving business needs.
Preferred Experience
- 5+ years of professional full-stack development experience.
- Experience with DevOps, CI/CD, and automated testing frameworks.
- Familiarity with Agile methodologies and tools (e.g., Jira, Trello, Asana).
- Experience with serverless architectures or microservices is a plus.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!
This role is eligible for hire in Israel.
We are a virtual-first company and have employees dispersed throughout the United States, Canada, India Israel, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation.
#Learneo
#LI-MG1
#LI-RemoteEqual Employment Opportunity Statement (EEO)
We are an equal opportunity employer and value diversity and inclusion within our company. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.
About Learneo
Learneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs. Each team innovates independently but has a unique opportunity to collaborate, experiment, and grow together, and they are supported by centralized corporate operations functions, including HR, Finance and Legal.
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- BlackCloak - Fullstack Software Engineer (Front-end Focus) 12 days ago by chovy As Full Stack Engineer (Front-end Focus), you will play a critical role in leading the design, development, and deployment of web and mobile applications, driving technical excellence, and mentoring team members. This position is ideal for a seasoned engineer passionate about creating innovative, high-performance solutions in a fast-paced, collaborative environment. You will work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality solutions that meet our customers' needs. As a T-shaped engineer passionate about user experience, you will ensure that customer interactions with the platform are high quality, delivering value with minimal friction.
BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.
As Full Stack Engineer (Front-end Focus), you will play a critical role in leading the design, development, and deployment of web and mobile applications, driving technical excellence, and mentoring team members. This position is ideal for a seasoned engineer passionate about creating innovative, high-performance solutions in a fast-paced, collaborative environment. You will work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality solutions that meet our customers' needs. As a T-shaped engineer passionate about user experience, you will ensure that customer interactions with the platform are high quality, delivering value with minimal friction.
What you need to be successful
- Experience: 5+ years of experience in full stack development, with a strong emphasis on cloud-native applications and a demonstrated track record of leadership in technical roles.
- Expertise in JavaScript/Node.js: Extensive experience in JavaScript (ES6+), Node.js, and associated frameworks/libraries (e.g., Express, NestJS), with a focus on large-scale applications.
- Front-End Frameworks: Knowledge of modern front-end frameworks (e.g., React, Angular, or Vue.js) and CSS preprocessors (e.g., SASS, LESS), with a strong focus on user experience and performance.
- Microservices & API Design: Proven experience in architecting and implementing complex microservices architectures and RESTful APIs.
- Database Management: Expertise in designing and managing both SQL and NoSQL databases, with a strong understanding of data modeling and performance optimization.
- DevOps Practices: Extensive experience with CI/CD pipelines, Docker, Kubernetes, and Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
- Leadership & Mentorship: Demonstrated ability to lead technical teams, mentor junior engineers, and drive technical excellence across the organization.
- Agile Methodologies: Strong experience in Agile development processes, with the ability to lead sprints and contribute to continuous process improvement.
$100,000 - $150,000 a year
Final offer amounts are determined by multiple factors, including but not limited to geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
About BlackCloak
BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries.
BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak’s generous benefits package for full-time employees includes:
- 100% Remote Company, within the USA
- Comprehensive Medical, Dental, and Vision plans with 100% employer-paid monthly premiums for employees & 50% employer-paid monthly premiums for dependents.
- Health Savings Account with company contribution for eligible medical plans.
- Flexible Vacation Plan
- 10 Paid Company Holidays
- 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
- 401k with Traditional and Roth options, including employer match.
- Company Equity
- Paid Parental and Pregnancy Recovery Leave
- Company and team off-sites and virtual events throughout the year
- Home office stipend
We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Learn More about Us
LinkedIn: /blackcloak
Twitter: @BlackCloakCyber
#liremote
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